Capturing claims (Optional with a small fee charged to the practice)
Submissions of electronic medical aid claims.
Processing of electronic claim rejections and resubmission thereof.
Processing of medical aid payments.
Follow up on medical aid queries. (We follow up on the medical aid queries every 10 working days until the query is resolved)
Follow up on patient liable accounts on a monthly basis.
Sending monthly statements to the patients by Fax, email or post.
Sms billing reminders to patients.
Monthly reports are sent to the practice on a monthly basis reflecting the income received from the medical aid and patients.
Backup of software.
What is our purpose in this industry?
To remove the burden of medical accounts and claims to those who already have too much on their plates. By allowing us to deal with the more complicated aspects of the practice financials, the medical practice can now focus on managing their team and connecting with the patients.
Our service improves the cash flow of the practice.
To free up much needed office space.
To limit stale claims.
To efficiently deal with all claims.
We take the concern out of staff related matters and labour related issues. We are here for you.
No more internet, telephone, sms and stationary bills.
We deal with the claims on your behalf so that you don’t need to.